Privacy Policy
At vorgyronphiphrax, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our tailoring and garment repair services.
Information We Collect
We collect information that you provide directly to us when using our tailoring services:
- Contact information including your name, email address, phone number, and postal address
- Body measurements and fitting preferences necessary for tailoring services
- Details about garments you bring for alterations or repairs
- Communication records including messages sent through our contact form
- Membership information if you join our loyalty programme
- Payment information processed securely through our payment providers
How We Use Your Information
Your information is used exclusively for providing and improving our tailoring services:
- To perform alterations, repairs, and custom tailoring work on your garments
- To maintain records of your measurements for consistent fitting results
- To communicate with you about your orders, appointments, and service updates
- To manage membership benefits and send relevant promotional offers
- To process payments and maintain financial records
- To improve our services based on customer feedback and preferences
Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your measurement data and garment details are stored securely and accessed only by authorised staff members who require this information to provide our services.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Measurement records are kept to ensure consistent results for returning customers. You may request deletion of your data at any time by contacting us.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Information may be shared only with trusted service providers who assist in operating our business, such as payment processors, and only to the extent necessary for them to perform their functions.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
vorgyronphiphrax
32 Thayer St, London W1U 2QT
Phone: +44 207 487 4292
Email: admin@vorgyronphiphrax.world